When a business doesn't answer the phone, customers don't leave a voicemail. They move on to the next competitor.
With the LARA Team there to answer the calls you can't pick up, you'll never miss an opportunity.
If every one of your phone calls is not answered by a friendly voice that leaves an impression, it's time to change the way your company presents itself. Great customer service starts with a knowledgeable, attentive person answering calls. We add polish, value and quality to your brand*. We’ll help with your reception. Don’t drop the ball. Impress every single caller.
Our professional receptionists answer phone calls in your business name around the clock. 24/7/365. We'll route the call to the right person or department. If you or your team are not available, we'll take a message with all the details so you can return the call at your convenience.
Our virtual receptionists ask questions based on customized call flows and scripts that fit your business and direct callers to the right person. Completely unavailable? We take messages, make appointments and answer basic questions about your company. Get your messages by email, SMS or access them through the online portal.
*WARNING: Businesses using LARA may appear larger.
It doesn't matter who's fault it is, we'll screen your phone calls. Don't waste your time on dead ends, low-priority conversations, or phone calls intended for other people. We screen your calls so you can focus on converting the hottest leads and running your business. Unnecessary interruptions can distract from your work and it takes time to get back in the groove. If a call meets your criteria, we'll call you and transfer it over.
Need some help figuring it out? That's okay, too. Our team of trained script consultants will be happy to help you create the perfect script in minutes. You determine the questions, we ask them. Simply having this conversation will also help you organize, structure and think critically about how your company handles and distributes calls.
Small businesses can't afford to miss out on opportunities. Every customer counts. A live call answering service can provide a level of coverage and customer support that would be out of reach for most small businesses. With an affordable answering service plan, callers are greeted with a friendly voice instead of the dreaded voicemail message. Callers hang up on voicemail, not on people. We'll capture after-hours calls you'd otherwise miss and calls you were too busy to pick up during the day.
The LARA team delivers more call handling services than an in-house employee can provide. Even the best receptionist can only answer one call at a time and eventually has to go home. We are there only the phone rings, completely eliminating the overhead between calls. The LARA team is always available to ensure you never miss a business opportunity.
Our affordable plans give you round-the-clock coverage and global reach. Give your customers the best service, no matter where they are. Select the On-Demand plan and we'll only answer if you can't get to the call.
Custom Plans Available.
Not sure? Start with Plus One and change anytime.
Write scripts, questions, FAQs and call routing procedures.
We'll take it from here. Get back to business!
24 hours/day. 7 days/week. 365 days/year. The LARA Team will be there to answer your calls, emails, and live chat.